1. Fully Managed VPS Hosting Service Coverage
All the servers at lvpshosting.com are fully managed by default at no extra cost. A fully managed server means that we will do the complete server management for you.
Our managed option fully support all the software and system services installed on your server no matter if you're running cPanel/WHM, Webmin/Virtualmin, ZPanel, VestaCP, DirectAdmin or any other control panel, or you have no control panel at all. If you need some application/software installed on your server and you don't know how to do it, we will set it up for you for free.
2. Technical Support Working Hours
Our technical support department is available 24 hours per day, 7 days a week, 365 days per year to provide you with a Premium Fully Managed Support and help you with any aspect of using and/or configuring your server or any problem you may have.
Our Technical support department can be contacted via Email/Ticketing system, Phone, Skype or via our Live Chat available on our web site.
3. Our Fully Managed Support includes (but it's not limited to) the following:
- Root User Access
- Service / Feature
- Catch PHP nobody Spammers
- Resource Monitoring
- Brute Force Detection
- Install, reinstall, upgrade and maintenance of all basic Linux services as: apache, php, mysql, sendmail, dovecot etc...
- Process Resource Monitor
- QoS (Quality of Service)
- Spamassassin
- 24/7/365 Remote Hands
- Hardware Failure Replacement
- Online Management Portal
- Add Additional IPs to the Server
- O/S Install/Reinstall
- Server Updates as Requested
- Control Panel Updates as Requested
- Compromised Server Recovery Backup
- Enforce no-executable/no-suid operations on shared memory tmpfs
- mod_dosevasive installation with custom settings
- mod_security installation with custom directive settings and snort-based filter-rules
- Official System Software Updates
- clamav
- disable php functions (phpinfo, system, include, chown, chmod, exec, mail, passthru, etc...)
- Rootkit Hunter Installation
- Rootkit Hunter Installation
- Host Server Monitoring
- Disk Integrity Monitoring
- Root Access Notification
- Disable Telnet and other insecure services
- Force the use of SSH protocol 2
- Mask apache server & services version numbers
- Set an SSH Legal Message
- Daily server maintenance, adding users, compiling software, etc...
- Security Assessment
- Initial Security Hardening
- Enforce no-executable/no-suid operations on /tmp & /var/tmp
- Firewall Protection
4. Our Free Data Migration includes the following scenarios only:
- Migration from a cPanel/WHM to a cPanel/WHM server
- Migration from a DirectAdmin to a cPanel/WHM server
- Migration from a Webmin/Virtualmin to a Webmin/Virtualmin
- Migration from a control panel based server to a server without a control canel
- Migration from a server with no control panel to a server with no control panel
- Migration from a cPanel/WHM to a DirectAdmin server
- For custom migrations, please contact us and will figure out something for you
Additionally, we will also try to help you with any third party scripts or service installation and management but we can only give you our "best effort" guarantee. This is because there are so many different applications out there that it's simply impossible for us to be familiar with all of them, or with even just a small number of them. For more info please contact our Technical Support department.
